INTRODUCTION
Liberty Creative Solutions (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.libertycreativesolutions.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, company name, job title, shipping or mailing address, email address, telephone number, and other contact or business information, as well as any other information you voluntarily give to us through forms, chat, email signups, meeting requests, surveys, applications, uploads, or other interactions on the Site. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Derivative Data
Information our servers and third-party analytics, advertising, and customer relationship management tools automatically collect when you access the Site, such as your IP address, browser type, device information, online identifiers, cookie identifiers, operating system, approximate geographic location, access times, referring URLs, pages viewed, page paths, timestamps, links clicked, session and interaction data, and information about how you interact with the Site before and after accessing it. If you submit a form, communicate with us, chat with us, respond to an email, click on a marketing message, schedule a meeting, or otherwise provide identifying information, we may associate that information with your activity on the Site and with your contact record in our systems.
Communications and Interaction Data
If HubSpot features are enabled, we may collect the contents of form submissions, chat messages, chatbot interactions, customer service communications, meeting requests, email subscription preferences, email engagement information such as opens and clicks, and other information you provide when interacting with our marketing, sales, or service tools.
Data from Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Administer sweepstakes, promotions, and contests.
- Assist law enforcement and respond to subpoena.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Create and manage your account.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Generate a personal profile about you to make future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Measure and better understand marketing performance, website traffic, and visitor engagement.
- Create and maintain contact records, lead profiles, and activity histories.
- Respond to form submissions, chat inquiries, customer service requests, and meeting requests.
- Automate marketing, sales, and customer service communications and personalize content based on your interactions with us.
- Track the effectiveness of emails, forms, advertisements, campaigns, and other outreach efforts.
- Identify business or organizational interest in our products or services, including at the company level where available.
- Notify you of updates to the Site.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
- Solicit support for the Site
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, customer relationship management, email delivery, hosting services, customer service, advertising support, and marketing assistance. For example, we may use HubSpot to help us understand website traffic, manage forms and chat communications, store contact records and activity history, automate outreach, measure campaign performance, and improve our marketing, sales, and customer service efforts. Depending on the features we use, information collected through HubSpot may be stored and processed by HubSpot on our behalf and, in some cases, processed by HubSpot in accordance with its own privacy practices.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
Online Postings
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
Third-Party Advertisers
We may use third-party advertising companies, including advertising tools connected through HubSpot, to serve ads when you visit the Site and other websites. These companies may use cookies, pixels, and similar technologies to collect information about your visits, interactions, and interests in order to provide advertisements, build audiences, measure ad performance, and support remarketing or retargeting campaigns, subject to applicable law.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Partners
We may share your information with our business partners to offer you certain products, services or promotions.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
Cookies, HubSpot, and Similar Tracking Technologies
We may use HubSpot and related cookies, pixels, web beacons, local storage, and similar technologies on the Site to support analytics, forms, chat or chatbot features, CRM recordkeeping, marketing automation, email tracking, audience building, advertising attribution, remarketing, customer service functions, and to help us operate, customize, and improve the Site.
Information collected through these technologies may include your IP address, browser type, device information, device identifiers, cookie identifiers, company domain where available, approximate geographic location, pages viewed, full page paths, timestamps, session information, referral sources, links clicked, form activity, chat activity, email engagement data, advertising interaction data, and similar usage or interaction data. These technologies may be used to recognize returning visitors, distinguish sessions, remember consent choices, connect activity across visits, and, when you identify yourself or are otherwise identifiable to us, associate browsing and interaction history with a contact or company profile.
We do not load non-essential cookies or other non-essential tracking technologies unless and until you have provided the required consent through our cookie consent banner. If you do not provide consent, those non-essential technologies will not be loaded. If you do consent, you may still be able to manage certain cookies through your browser settings, although disabling cookies may affect the availability or functionality of some features of the Site.
Depending on applicable law and how the data is used, information collected through these technologies may constitute personal information or personal data.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
OPTIONS REGARDING YOUR INFORMATION
Liberty Creative Accounts
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you submit the communications form.
- At the bottom of the last email communication you received.
- Contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Liberty Creative Solutions
support@libertycreativesolutions.com
18625 West Creek Dr.
Tinley Park, IL 60477
Phone: 708-633-7450
Fax: 708-633-7449
